Indonesian electronics retailer Audio House revealed that the personal details of about 180,000 customers were stolen by an Asian hacker group.
Audio House said that it was alerted on May 31 that a hacking group called Altdos might have gained unauthorized access to its servers.
Altdos is a hacker group that has been operating mainly in South-East Asia where it stole data from various companies and then blackmailed them threatening to release the details online.
The group claimed to have stolen audio equipment retailer Audio House’s database and used the data as leverage while blackmailing the company. Altdos used fear tactics to pressure Audio House into paying a ransom, the company said. The company added that Altdos has threatened it through e-mails, but it did not engage with the criminals.
A company spokesperson said that Audio House was working with authorities and the police to establish if its servers were breached.
Audio House said that its database contains the personal details of about 180,000 customers. The data that could have been compromised in the Audio House breach include members’ e-mail addresses, phone numbers, past sales transaction records, and home delivery addresses.
Audio House assured no credit card information and payment details have been compromised because they are not stored by the company but are handled by a third-party processor.
All eCashback and credits of its members are safe as well:
“All our members’ eCashback and credits are safely stored with us, and you will still be able to use them in your purchases with us,” the firm said. “All our members’ eCashback and credits are safely stored with us, and you will still be able to use them in your purchases with us,” the firm said.
The company said it had also strengthened its security measures following the incident.